Legal

Terms of Service

Effective Date: August 1, 2026

1. Acceptance of Terms

These Terms of Service constitute a legally binding agreement between you, whether individually or on behalf of an entity (hereinafter referred to as --you-- or --your--), and Shanxi Zhanghai Trading Co., Ltd., a company registered in the Peoples Republic of China (hereinafter referred to as --the Company,-- --we,-- --us,-- or --our--), governing your access to and use of the website located at www.zhanghai.mom and any related services provided by the Company.

By accessing our website, submitting an inquiry through our contact form, engaging our services, or otherwise interacting with us in a business capacity, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree with any provision of these terms, you must immediately discontinue use of our website and refrain from engaging our services. Your continued use of the website following any updates to these terms constitutes acceptance of the revised terms.

We reserve the right to modify, update, or replace these Terms of Service at any time at our sole discretion. Material changes will be communicated through a notice on our website or via direct communication to clients with active service agreements. It is your responsibility to review these terms periodically for updates. The date of the most recent revision is indicated at the top of this page.

2. Description of Services

Shanxi Zhanghai Trading Co., Ltd. provides professional computer integrated systems design and related services, including but not limited to systems architecture and design, infrastructure integration, custom software engineering, performance optimization, security and compliance engineering, and digital transformation strategy consulting. The specific scope, deliverables, timeline, and fees for any engagement are defined in a separate written service agreement or statement of work executed by both parties.

Our website serves as an informational platform describing our capabilities and providing a means for prospective clients to contact us. Nothing on the website constitutes a binding offer to provide services. All service engagements are subject to a separate agreement that outlines the detailed terms applicable to that specific engagement. We reserve the right to decline to provide services to any party at our sole discretion and without obligation to state reasons, provided that such refusal does not violate applicable anti-discrimination laws.

We make reasonable efforts to ensure that the information presented on our website is accurate and current. However, the descriptions of our services, methodologies, and capabilities are provided for general informational purposes and may not reflect the most current state of our offerings. We expressly disclaim any liability for reliance on website content in the absence of a formal service agreement executed by authorized representatives of both parties.

3. Eligibility and Account Responsibility

By using our website and services, you represent and warrant that you are at least eighteen years of age and possess the legal capacity to enter into binding agreements. If you are accessing our website or engaging our services on behalf of a company, organization, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms of Service and that the entity accepts full responsibility for compliance with these terms.

Our website and services are intended for business and professional use. We do not target, market to, or knowingly contract with individuals under the age of eighteen. If we discover that a person under eighteen has submitted personal information or entered into a service arrangement without proper legal authority, we reserve the right to void any such arrangement and delete associated data in accordance with our Privacy Policy.

Where our services involve the creation of user accounts or access credentials to project management portals or deployed systems, you are responsible for maintaining the confidentiality of your login information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security. We shall not be liable for any loss or damage arising from your failure to comply with these security obligations.

4. User Obligations and Acceptable Conduct

When using our website and in the course of our business relationship, you agree to conduct yourself in a professional and lawful manner. You shall not use our website or services for any purpose that is illegal, fraudulent, harmful, or otherwise prohibited by these Terms of Service or applicable laws and regulations. This includes refraining from any activity that could damage, disable, overburden, or impair our systems or interfere with the use and enjoyment of our services by other parties.

You agree not to attempt to gain unauthorized access to any portion of our website, the servers on which it is hosted, or any other systems or networks connected to our infrastructure. This prohibition extends to probing, scanning, or testing the vulnerability of our systems, breaching security or authentication measures, or attempting to reverse-engineer any software or proprietary technology used in the delivery of our services.

In your communications with us, including through our contact form, email, and other channels, you agree to provide accurate, current, and complete information. You shall not impersonate any person or entity, misrepresent your affiliation with any person or entity, or otherwise engage in deceptive practices. We reserve the right to terminate or suspend our business relationship with any party that violates these acceptable conduct standards, without prejudice to any other remedies available to us at law or in equity.

5. Intellectual Property Rights

All content, materials, and features available on our website, including but not limited to text, graphics, logos, icons, images, audio clips, video, data compilations, software, and the design, selection, and arrangement thereof, are the exclusive property of Shanxi Zhanghai Trading Co., Ltd. or its licensors and are protected by applicable copyright, trademark, patent, trade secret, and other intellectual property laws of the Peoples Republic of China and international conventions.

Our company name, the Zhanghai brand, the zhanghai.mom domain name, our logos, and all related names, marks, and design elements are trademarks and service marks of Shanxi Zhanghai Trading Co., Ltd. You may not use, reproduce, or display any of our trademarks without our prior written consent. Nothing in these Terms of Service or on our website shall be construed as granting, by implication, estoppel, or otherwise, any license or right to use any of our intellectual property.

With respect to deliverables produced in the course of a service engagement, the ownership and licensing of intellectual property rights shall be governed by the specific terms of the applicable service agreement. Unless otherwise agreed in writing, we retain ownership of all pre-existing tools, methodologies, frameworks, and know-how used in the delivery of our services, while the client receives a perpetual, non-exclusive license to use the deliverables for their internal business purposes. Any custom software or system designs created specifically for a client shall be subject to the intellectual property provisions of the relevant service agreement.

6. Payment Terms and Fees

The fees for our computer integrated systems design services, as well as payment schedules, invoicing procedures, and accepted payment methods, are defined in the service agreement or statement of work applicable to each individual engagement. Unless otherwise specified in the service agreement, all fees are quoted and payable in United States Dollars (USD) or Chinese Renminbi (CNY) and are exclusive of applicable taxes, duties, and levies, which shall be the responsibility of the client.

Invoices are payable within the timeframe specified on each invoice, typically thirty calendar days from the date of issuance unless a different period is agreed in writing. Late payments may incur interest at the rate of one and one-half percent (1.5%) per month or the maximum rate permitted by applicable law, whichever is lower. We reserve the right to suspend or terminate services in the event of non-payment after providing reasonable notice and an opportunity to cure the delinquency.

For services that involve ongoing support, maintenance, or subscription-based licensing of deployed systems, the applicable recurring fees, renewal terms, and cancellation procedures shall be specified in the service agreement. We reserve the right to adjust recurring fees at the start of each renewal term upon providing at least sixty calendar days written notice to the client. The client may terminate the affected services without penalty if the fee increase exceeds ten percent of the prior term's fees and written notice of termination is provided within thirty calendar days of receiving the fee increase notice.

7. Limitation of Liability

To the fullest extent permitted by applicable law, Shanxi Zhanghai Trading Co., Ltd., its directors, officers, employees, affiliates, agents, contractors, and licensors shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages of any kind, including but not limited to loss of profits, loss of revenue, loss of data, business interruption, loss of goodwill, or the cost of procurement of substitute services, arising out of or in connection with your use of or inability to use our website or services, regardless of the legal theory under which such liability is asserted, including contract, tort (including negligence), strict liability, or otherwise, even if we have been advised of the possibility of such damages.

Our total aggregate liability to you for any and all claims arising out of or relating to these Terms of Service, your use of our website, or any services provided by us, whether in contract, tort, or otherwise, shall not exceed the greater of (a) the total amount of fees actually paid by you to us during the twelve months immediately preceding the event giving rise to the claim, or (b) one thousand United States Dollars (USD 1,000.00). This limitation of liability reflects an agreed allocation of risk between the parties and is a fundamental element of the basis of the bargain.

The limitations and exclusions set forth in this section shall apply regardless of whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, and shall survive any failure of essential purpose of any limited remedy. Some jurisdictions do not allow the exclusion or limitation of certain categories of damages, so some or all of the limitations above may not apply to you. In such jurisdictions, our liability shall be limited to the maximum extent permitted by law.

8. Disclaimer of Warranties

Our website and all information, content, materials, and services provided through it are offered on an --as is-- and --as available-- basis, without any representations, warranties, or conditions of any kind, whether express, implied, statutory, or otherwise. To the maximum extent permitted by applicable law, we expressly disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, and any warranties arising from a course of dealing, usage, or trade practice.

We do not warrant that our website will be uninterrupted, timely, secure, error-free, or free of viruses or other harmful components, nor do we warrant that any defects or errors will be corrected. We do not warrant the accuracy, completeness, reliability, or currency of any information, content, or materials provided through our website. You acknowledge that your use of our website and reliance on any information obtained through it is solely at your own risk.

With respect to our professional services, any warranties, service level commitments, performance guarantees, or acceptance criteria shall be exclusively those set forth in the applicable service agreement or statement of work. In the absence of an executed service agreement, no warranty of any kind is made regarding the quality, performance, or suitability of any potential services that may be discussed or described on our website or in preliminary communications.

9. Indemnification

You agree to defend, indemnify, and hold harmless Shanxi Zhanghai Trading Co., Ltd., its directors, officers, employees, affiliates, agents, contractors, and licensors from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable attorneys fees and legal costs) arising out of or relating to (a) your violation of these Terms of Service, (b) your use of our website or services in a manner not authorized by these terms, (c) your violation of any applicable law, regulation, or the rights of any third party, or (d) any content, materials, data, or information you provide to us in the course of our business relationship.

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and you agree to cooperate fully with our defense of such claims. You shall not settle any claim that imposes any obligation, liability, or admission of wrongdoing on our part without our prior written consent. This indemnification obligation shall survive the termination or expiration of these Terms of Service and your use of our website and services.

10. Termination and Suspension

These Terms of Service shall remain in full force and effect while you use our website or engage our services. We reserve the right to suspend or terminate your access to our website at any time, with or without notice and for any reason or no reason, including but not limited to a breach of these Terms of Service. In the event of termination, all provisions of these terms that by their nature should survive termination shall continue in full force and effect, including but not limited to ownership provisions, warranty disclaimers, indemnification, and limitations of liability.

With respect to ongoing service engagements governed by a separate service agreement, termination rights and procedures shall be as specified in that agreement. Generally, either party may terminate a service agreement for material breach by the other party if the breaching party fails to cure such breach within thirty calendar days after receiving written notice specifying the nature of the breach. Termination of a service agreement does not relieve either party of obligations accrued prior to the effective date of termination, including the obligation to pay for services rendered.

Upon termination of a service agreement, each party shall return or destroy, at the other partys direction, all confidential information and materials belonging to the other party. We shall provide reasonable transition assistance to facilitate an orderly handover of any systems, documentation, or deliverables, subject to payment for such transition services at our then-current rates unless otherwise agreed in writing. The termination of any individual service agreement shall not affect the continuing validity of these Terms of Service with respect to your ongoing use of our website.

11. Confidentiality

In the course of our business relationship, each party may disclose or make available to the other party information that is confidential, proprietary, or otherwise sensitive in nature. Confidential Information means any information disclosed by one party (the Disclosing Party) to the other (the Receiving Party), whether orally, in writing, or in any other form, that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and the circumstances of disclosure.

The Receiving Party agrees to hold all Confidential Information in strict confidence, to use it only for the purpose of performing its obligations or exercising its rights under the applicable service agreement, and not to disclose it to any third party without the Disclosing Partys prior written consent. The Receiving Party shall use at least the same degree of care to protect Confidential Information as it uses to protect its own confidential information of a similar nature, but in no event less than reasonable care.

The obligations of confidentiality shall not apply to information that (a) is or becomes publicly available through no fault of the Receiving Party, (b) was rightfully in the Receiving Partys possession without restriction prior to disclosure, (c) is rightfully obtained by the Receiving Party from a third party without breach of any confidentiality obligation, or (d) is independently developed by the Receiving Party without use of or reference to the Confidential Information. Disclosure required by law, court order, or governmental regulation shall not constitute a breach, provided that the Receiving Party gives the Disclosing Party prompt notice and reasonable assistance to seek a protective order or other remedy.

12. Governing Law and Jurisdiction

These Terms of Service and any dispute arising out of or relating to them, including their formation, validity, interpretation, performance, or termination, shall be governed by and construed in accordance with the laws of the Peoples Republic of China, without regard to its conflict of law principles. The application of the United Nations Convention on Contracts for the International Sale of Goods (CISG) is expressly excluded.

The parties agree that any legal action or proceeding arising out of or relating to these Terms of Service shall be brought exclusively in the competent courts of Taiyuan, Shanxi Province, Peoples Republic of China. Each party irrevocably submits to the personal jurisdiction and venue of such courts and waives any objection based on inconvenient forum or similar doctrines. Notwithstanding the foregoing, we reserve the right to seek injunctive or other equitable relief in any court of competent jurisdiction to protect our intellectual property rights, confidential information, or other proprietary interests.

If you access our website or services from a jurisdiction outside China, you are responsible for compliance with the laws of that jurisdiction to the extent they apply. We make no representation that our website content or services are appropriate or available for use in all locations. Access to our website from territories where its content or use is illegal is prohibited.

13. Changes to These Terms

We reserve the right to update, modify, or replace these Terms of Service at any time by posting the revised terms on our website. The revised terms shall become effective as of the date of posting unless a later effective date is specified. We will use reasonable efforts to notify you of material changes through a notice on our website, via email to the address associated with your account, or through other appropriate communication channels.

Your continued use of our website or services after the effective date of any changes constitutes your acceptance of the revised terms. If you do not agree with the revised terms, you must discontinue use of our website and terminate any ongoing service agreements in accordance with their termination provisions. For clients with active service agreements, material changes to these Terms of Service shall not retroactively alter the terms of any existing service agreement unless expressly agreed in writing by both parties.

We encourage you to review these Terms of Service regularly to stay informed of your rights and obligations. Archived versions of previous terms are available upon request. If you have any questions about the current terms or wish to understand how a previous version may have applied to a specific situation, please contact us using the details provided below.

14. General Provisions and Contact

These Terms of Service, together with our Privacy Policy and any applicable service agreement, constitute the entire agreement between you and Shanxi Zhanghai Trading Co., Ltd. concerning your use of our website and services, superseding all prior or contemporaneous communications, representations, and agreements, whether oral or written. No waiver of any provision of these terms shall be effective unless made in writing and signed by an authorized representative of the waiving party.

If any provision of these Terms of Service is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable, such provision shall be modified to the minimum extent necessary to make it enforceable while preserving the parties original intent to the maximum extent possible, or, if modification is not possible, severed from these terms. The remaining provisions shall continue in full force and effect as if the invalid provision had never been included. Our failure to enforce any right or provision of these terms shall not constitute a waiver of such right or provision, nor shall any single or partial exercise of a right preclude any other or further exercise thereof.

For questions, concerns, or legal notices regarding these Terms of Service, please contact us using the following details:

Company: Shanxi Zhanghai Trading Co., Ltd.
Address: 1-2-301, Guangjian Home Community, 50 meters east of the intersection of Bingzhou Road and Dicun North Street, Xiaodian District, Taiyuan -- 030000, China (CN)
Email: service@zhanghai.mom
Phone: +1 (507) 572-6805
Website: www.zhanghai.mom

All formal legal notices shall be sent to the above address with a copy via email. Notices sent by email alone shall not constitute effective service of legal process. We will respond to all inquiries regarding these terms within a reasonable timeframe and in accordance with applicable legal requirements.